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has purchased Cat Waterproof Litter Mat 👏
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has purchased HOOPET Carrier for Dogs Pet Dog 👏
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has purchased Indoor Bed-House 👏
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has purchased PERSONALIZED DOG HARNESS 👏
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has purchased Pet Cat Dog Water Bottle 👏
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has purchased Pet Dog Cat Food Bowl 👏
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has purchased Pet Dog Water Bottle 👏
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has purchased Pet Smart GPS Tracker 👏
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has purchased PLUSH ROUND CAT BED 👏
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    REFUND POLICY

    We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. The cost for any return will be on buyer in order to get the refund. 

    To start a return, you can contact us at admin@techator.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

    You can always contact us for any return question at admin@techator.com.


    Damages and issues 
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


    Exceptions / non-returnable items 
    Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

    Unfortunately, we cannot accept returns on sale items or gift cards.


    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


    Refunds 
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.